Shipping policy

Last Updated: August 4, 2026

Shipping Policy – TechyCook

Welcome to TechyCook ("we," "our," "us"). We are committed to delivering your Home & Kitchen products safely, efficiently, and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through techycook.com.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

Company Information

Website: techycook.com

Email: techycook37@gmail.com

Phone: +91 7047768637

Business Address:

KRISHNARAMPUR, Rondia

Purba Bardhaman

West Bengal – 713420

India

Business Category: Home & Kitchen Products

GST Number: 19BTKPA6788F1Z9

1. Shipping Coverage

We currently ship to most locations across India.

Our logistics partners deliver to thousands of serviceable PIN codes throughout the country. While we strive to serve every customer, shipping availability depends on courier serviceability in your area.

Some remote, rural, or restricted regions may experience longer delivery times.

If your location is not serviceable after an order has been placed, we will contact you and provide a suitable solution, including cancellation and refund if applicable.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful order confirmation.

Processing includes:

  • Order verification

  • Product quality inspection

  • Secure packaging

  • Dispatch preparation

Orders placed on Sundays or public holidays will be processed on the next working day.

Large order volumes, promotional sales, festive seasons, or unforeseen operational delays may extend processing times.

3. Shipping Time

Estimated delivery timelines are:

  • Metro Cities: 3–6 business days

  • Tier 2 & Tier 3 Cities: 4–8 business days

  • Rural & Remote Areas: 5–10 business days

These timelines are estimates and may vary depending on:

  • Courier partner operations

  • Weather conditions

  • Government restrictions

  • Local transportation issues

  • Natural disasters

  • Public holidays

Delivery timelines are not guaranteed but we make every reasonable effort to deliver within the estimated period.

4. Shipping Charges

Shipping charges may vary depending on:

  • Delivery location

  • Product weight

  • Product dimensions

  • Promotional offers

Whenever applicable, shipping charges will be displayed clearly during checkout before payment.

We may occasionally offer:

  • Free Shipping

  • Discounted Shipping

  • Promotional Shipping Offers

These offers may change without prior notice.

5. Cash on Delivery (COD)

Cash on Delivery (COD) is available for selected PIN codes.

COD availability depends on:

  • Courier partner support

  • Delivery location

  • Order value

  • Previous order history

We reserve the right to disable COD for specific products, locations, or customers.

Repeated refusal of COD orders may result in restrictions on future COD purchases.

6. Order Confirmation

After placing an order, customers receive:

  • Order confirmation email

  • Order confirmation message (where applicable)

Once the order is shipped, shipment details including tracking information will be shared through email or SMS whenever available.

Please ensure that your contact details are correct while placing the order.

7. Shipment Tracking

Customers can track shipped orders using the tracking details provided after dispatch.

Tracking information may take up to 24 hours to become active after shipment.

If tracking details are unavailable after this period, please contact our support team.

Email: techycook37@gmail.com

Phone: +91 7047768637

8. Packaging Standards

Every order is carefully packed to reduce the risk of damage during transportation.

Our packaging process includes:

  • Protective wrapping

  • Secure sealing

  • Quality inspection

  • Appropriate packaging materials

Fragile Home & Kitchen items receive additional protective packaging whenever necessary.

9. Multiple Shipments

If your order contains multiple products, they may be shipped separately depending on:

  • Warehouse availability

  • Product stock

  • Courier logistics

Separate tracking details may be provided for each shipment.

10. Delivery Attempts

Courier partners generally make multiple delivery attempts before returning a shipment.

If delivery cannot be completed because:

  • Customer is unavailable

  • Incorrect address

  • Incorrect phone number

  • Customer refuses delivery

the shipment may be returned to us.

Additional shipping charges may apply for re-dispatch.

11. Customer Responsibilities

Customers should ensure:

  • Correct delivery address

  • Valid phone number

  • Correct PIN code

  • Availability to receive the parcel

TechyCook shall not be responsible for delays or failed deliveries caused by inaccurate customer information.

12. Address Changes

If you need to change your shipping address after placing an order, contact us immediately.

Address changes can only be made before dispatch.

Once an order has been shipped, address modifications may not be possible.

13. Delayed Deliveries

While we strive to deliver promptly, delays may occur due to:

  • Weather conditions

  • Heavy rainfall

  • Floods

  • Cyclones

  • Political disturbances

  • Government restrictions

  • Pandemic situations

  • Courier disruptions

  • Transportation strikes

  • High seasonal demand

Such delays are beyond our control.

We appreciate your patience during these situations.

14. Incorrect Address

Orders returned due to incorrect or incomplete addresses may require additional shipping charges for re-delivery.

Please verify your shipping information carefully before placing your order.

15. Lost Shipments

If a shipment appears to be lost in transit, we will coordinate with the courier partner to investigate.

Investigation timelines vary depending on courier policies.

If confirmed lost, an appropriate resolution such as replacement or refund will be provided according to our policies.

16. Damaged Packages

If your package appears damaged upon arrival:

  • Inspect the package before accepting delivery whenever possible.

  • Take clear photographs of the package and product.

  • Contact us immediately after delivery.

Claims reported after an unreasonable delay may not be eligible for resolution.

17. Partial Deliveries

Some orders may arrive in multiple packages.

Please wait until all tracking numbers show delivered before reporting missing items.

18. Refused Deliveries

If a customer refuses delivery without a valid reason, we reserve the right to:

  • Deduct shipping expenses

  • Restrict COD eligibility

  • Decline future orders

19. International Shipping

Currently, TechyCook ships only within India.

International shipping services are not available at this time.

20. Public Holidays

Orders placed during public holidays, festivals, or weekends may experience additional processing or shipping delays.

Business operations resume on the next working day.

21. Force Majeure

We are not liable for shipping delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Earthquakes

  • Fires

  • Epidemics

  • Government actions

  • War

  • Transportation disruptions

  • Power failures

  • Internet outages

22. Shipping Restrictions

Certain products may have shipping limitations based on:

  • Regional regulations

  • Courier policies

  • Product type

  • Safety guidelines

If shipping restrictions apply, customers will be notified promptly.

23. Customer Support

For shipping-related questions, please contact us:

TechyCook

Website: techycook.com

Email: techycook37@gmail.com

Phone: +91 7047768637

Address:

KRISHNARAMPUR, Rondia

Purba Bardhaman

West Bengal – 713420

PIN Code – 713420

India

24. Changes to This Shipping Policy

TechyCook reserves the right to modify, update, or revise this Shipping Policy at any time without prior notice.

Changes become effective immediately upon publication on techycook.com.

Customers are encouraged to review this page periodically to stay informed of any updates.

Thank You

Thank you for shopping with TechyCook.

We appreciate your trust and are committed to providing a safe, reliable, and satisfying shopping experience with timely delivery and dedicated customer support.